What is the Custom Work Order form used for?
The Custom Work Order form is designed to request printing services for various projects. It helps to ensure that all necessary information is collected to complete the printing order accurately and on time.
How should I fill out the Custom Work Order form?
Please type or print all information clearly. Provide details such as the department name, contact number, date needed, quantity, and specific project requirements. It’s important to avoid vague terms like “ASAP” for the date needed. The more detailed you are, the smoother the process will be.
What happens if I provide a customer file?
If you are providing a customer file, please make sure it is complete and in the correct format. The form allows you to specify that you will provide the file, which should be emailed to the designated printing department. This helps ensure that we can print your project as you envision it.
Are there any considerations for custom stocks?
Yes, if your order requires custom stock, the Ordering Department is responsible for payment. Ensure you review the stock options available and specify what you need clearly on the form to avoid any misunderstandings.
What should I do if there is an error with my order?
If there is an error with your order, you have 30 days to request a reprint. Make sure to keep your order confirmation handy for reference, as it will make requesting corrections easier.
What payment methods are accepted?
You can pay with cash, check, or through a departmental account. If paying through a departmental account, you must fill in the Workday Cost Center and, if applicable, the Grant ID. This ensures the billing process is handled correctly.
Can I make changes to an existing job?
Yes, you can request changes to a previous job. Make sure to specify that on the form and provide any relevant details. Keep in mind that after three proof notifications, the order will be charged a design fee.
What if I need variable data in my mailing?
You can indicate on the form if variable data is required for your mailing. This includes requesting numbered items or starting numbers. Clearly state the details to ensure accurate processing.
Who do I contact if I have questions about my order?
If you have questions, you can reach out via the contact information provided on the form. It's important to have your order details ready when you make your inquiry, as this will help expedite assistance.
How should I submit the Custom Work Order form?
The completed form should be submitted via email to the designated printing orders email address provided on the form. Make sure to confirm you have sent all attachments and that they are correctly formatted, ensuring prompt handling of your request.