Homepage > Blank Coventry Prior Authorization Template
Article Guide

The Coventry Prior Authorization form is an essential document aimed at ensuring that patients receive necessary medical services efficiently and in accordance with their insurance coverage. This form must be completed accurately and submitted to the appropriate fax numbers: (800) 929-5842 for the North Florida Market and (800) 528-2705 for the Central and South Florida Markets. It plays a crucial role in the authorization process by capturing vital information about the provider and patient, including their names, addresses, and contact details. The form also requests specific service details, such as the type of service required, the diagnosis, and relevant CPT and ICD-9 codes. Additionally, clinical information and supporting documents must accompany the submission to facilitate the review process. It's important for providers to note that all fields on the form must be filled out to avoid delays in authorization, and the approval they receive does not guarantee payment. Members should verify their eligibility and benefits prior to receiving services, ensuring a smoother experience overall.

Form Sample

MEDICAL PRIOR AUTHORIZATION REQUEST

Fax the completed form to: North Florida Market (800) 929-5842 & Central/South Florida Markets (800) 528-2705 or call (888) 853-2629 for Summit/Advantra & (800) 447-3725 for Medicaid, Healthy Kids, Medicare, Commercial

Pr io r i t y :

cef

Stat (24 hours) cef Urgent Emergent (72 hours) cef Routine Request (4-14 days)

Pr od u ct :

cef

Commercial/Individual

fec Medicare cef Medicaid

cef Healthy Kids

Pr ov i d e r I n f o r m a t io n

 

Pa t ie n t I n f or m a t io n

 

Nam e:

 

 

Nam e:

 

Addr ess:

 

 

Mem ber I D:

 

Cit y , Zip Code:

 

 

DOB:

 

Phon e:

 

 

Dat e of Request :

 

Fax : ( Requ ir ed t o pr ocess aut hor izat ion )

 

 

 

Cont act Per son :

 

 

 

 

 

 

SERVICE REQUESTED: Fax Clinical / Plan of Treatment for Request

Ser vice Request ed:

 

 

DOS:

 

Diagnosis:

 

 

* I CD – 9 Code( s) : ( Requ ir ed t o pr ocess aut hor izat ion )

CPT Code( s) : ( Requ ir ed t o pr ocess aut hor izat ion )

Phon e Nu m ber :

 

Provider / Facilit y :

 

 

 

 

 

Addr ess:

 

 

 

 

 

Cit y , Zip Code:

 

 

 

 

 

Procedu re:

 

 

 

 

 

I npat ient Sur gery

 

Ou t pat ient Sur gery

 

Ot her

CLINICAL INFORMATION WITH SUPPORTING DOCUMENT(S)(Required to process authorization)

Prim ar y Care Phy sician Sign at u re:

 

 

SERV I CE PR OV I D ER I N ST RU CT I O N S

l

All fields in form MUST be com plet ed f or y ou r au t horizat ion t o be pr ocessed

l

Aut hor izat ion is not a guar an t ee of paym ent

l

Ver if y m em ber eligibilit y an d benef it s pr ior t o r ender in g ser vice

l

Subm it claim t o t he addr ess on t h e m em ber ’s I D car d

l

Specialt y n et w or k ph ysicians should f ollow net w or k guidelines

 

 

AUTHORIZATION APPROVAL(To be completed by the plan)

Aut hor izat ion # :

Dat e I ssued:

For m # 74 9VMPR

Document Specifications

Fact Name Description
Purpose The Coventry Prior Authorization form is used to request approval for medical services before they are provided. This helps ensure that services are covered by the member's insurance plan.
Submission Method Completed forms can be faxed to designated numbers: North Florida Market at (800) 929-5842 and Central/South Florida Markets at (800) 528-2705.
Contact Information A contact person must be indicated on the form to facilitate communication regarding the authorization request.
Service Requests Types Requests can be categorized as urgent emergency (72 hours), routine (4-14 days), or stat (24 hours) depending on the medical need.
Authorization Not a Guarantee Obtaining prior authorization does not guarantee payment. It is essential to verify member eligibility and benefits before providing services.
Eligible Products The form is applicable for different product types including Commercial/Individual, Medicare, Medicaid, and Healthy Kids plans.
Clinical Information Clinical information and supporting documents are required for the authorization process to proceed smoothly.
Required Signatures The primary care physician’s signature is required on the form to validate the request for services.
Diagnosis Details Necessary details include the diagnosis, ICD-9 codes, and CPT codes, all of which are needed to process the authorization effectively.
Applicable Laws The form is subject to applicable state laws governing healthcare authorizations; always check for recent legal updates specific to Florida.

Steps to Filling Out Coventry Prior Authorization

Completing the Coventry Prior Authorization form is essential for obtaining necessary medical services. Follow these structured steps to ensure a smooth submission process. The next actions involve providing accurate details and supporting documents to facilitate timely authorization.

  1. Gather Required Information: Collect necessary details about the patient, provider, and service requested.
  2. Fill Out Provider Information: Enter the provider’s name, address, city, and zip code. Include a contact phone number.
  3. Complete Patient Information: Fill in the patient’s name, address, city, and zip code. Make sure to include their Member ID and date of birth.
  4. Indicate Date of Request: Specify the date you are submitting the request.
  5. Choose Priority Level: Select the urgency: Stat (24 hours), Urgent Emergent (72 hours), or Routine Request (4-14 days).
  6. Select Product Type: Specify if this request is for Commercial/Individual, Medicare, Medicaid, or Healthy Kids.
  7. Provide Service Requested Details: List the requested service. Note the date of service (DOS) and include the diagnosis and required ICD-9 and CPT codes.
  8. Attach Supporting Documents: Include any clinical information and a plan of treatment related to the service requested.
  9. Primary Care Physician Signature: Ensure the primary care physician signs the form.
  10. Submit the Form: Fax the completed form to North Florida Market at (800) 929-5842 or to Central/South Florida Markets at (800) 528-2705.

Make sure to double-check all the entered information before submitting. This will help avoid delays or issues with your authorization request.

More About Coventry Prior Authorization

What is the Coventry Prior Authorization form?

The Coventry Prior Authorization form is a document that healthcare providers must complete to request approval for specific medical services, treatments, or procedures for their patients. This process ensures that the service is necessary and eligible for coverage under the patient's specific insurance plan.

How do I submit the Coventry Prior Authorization form?

To submit the completed form, fax it to the appropriate market. For the North Florida Market, use (800) 929-5842. For the Central/South Florida Markets, the fax number is (800) 528-2705. Alternatively, you can call (888) 853-2629 for Summit/Advantra or (800) 447-3725 for Medicaid, Healthy Kids, and Medicare inquiries.

What types of requests can be made using this form?

The form allows for several types of requests categorized by urgency: “Stat” for within 24 hours, “Urgent Emergent” for within 72 hours, and “Routine Request” for processing that takes 4 to 14 days. Services requested can include inpatient surgery, outpatient surgery, or other medical services.

What information is required on the form?

Essential details include the patient’s name, member ID, date of birth, and contact information. Additionally, the form requires information about the provider, the requested services, diagnosis codes (ICD-9), and procedure codes (CPT) to support the authorization request. All fields must be filled out for efficient processing.

Is prior authorization a guarantee of payment?

No, receiving prior authorization does not guarantee payment for the service. It simply indicates that the insurance company agrees that the service can be provided but does not confirm coverage. Providers are advised to verify the patient's eligibility and benefits before rendering the service.

Who can fill out the Coventry Prior Authorization form?

The form should be completed by a healthcare provider or their representative. This includes doctors, specialists, or administrative staff who have information regarding the patient's treatment and medical necessity for the requested service.

What should I do if I have questions about the form?

If you have questions or need assistance with the Coventry Prior Authorization form, you can contact Coventry customer service at the provided phone numbers. They can walk you through the process and clarify any uncertainties regarding the submission.

Where should I submit claims after receiving authorization?

After obtaining prior authorization, claims should be submitted to the address listed on the member’s ID card. This ensures that the claim is processed correctly and efficiently by the insurance provider.

What are the instructions for service providers?

All service providers must ensure that every field on the form is completed to avoid delays in authorization. Remember to follow any specific network guidelines, particularly for specialty network physicians. This can help in navigating the complexities of coverage more smoothly.

Common mistakes

  1. Failing to complete all required fields on the form can lead to delays. Every section must be filled out accurately.

  2. Not providing proper contact information can obstruct communication. Ensure that the phone number and fax number are correct and easily readable.

  3. Incorrectly identifying the type of authorization requested may result in rejected requests. Choose the priority level that best matches the service need: urgent, emergent, or routine.

  4. Omitting necessary clinical information can hinder processing. Supporting documents and details about the procedure should accompany the form.

  5. Forgetting to include the ICD-9 codes and CPT codes can delay the authorization request, as these codes are essential for identifying the diagnosis and procedure.

  6. Not verifying member eligibility and benefits prior to submitting the form may lead to issues with payment or coverage after services are rendered.

  7. Submitting the form to the wrong fax number can result in lost requests. Ensure the correct fax number is used for the respective market.

  8. Overlooking the signature of the primary care physician can cause rejection. This signature is necessary for processing the request.

Documents used along the form

The Coventry Prior Authorization form is a crucial document in the healthcare process, particularly for obtaining required approvals for medical services. Alongside this form, several other documents and forms frequently accompany the request for authorization. These additional documents help ensure all necessary information is available for review by insurance providers. Below is a list of common forms used in conjunction with the Coventry Prior Authorization form.

  • Clinical Summary: A detailed report from the treating physician outlining the patient's medical history, current condition, and rationale for the requested service.
  • Referral Form: A document that signifies a transfer of care from one physician to another, often necessary for specialist visits or procedures.
  • Patient Health Information Release: A form authorizing the release of a patient’s medical records to the insurance company or other parties involved in care coordination.
  • Medication List: An inventory of all medications the patient is currently taking, which can provide context for treatment necessity or potential drug interactions.
  • Diagnostic Imaging Results: Results from relevant imaging studies, such as X-rays or MRIs, may be required to support the medical necessity of the requested service.
  • Previous Treatment Records: Documentation of any prior treatments related to the current condition, providing insight into the patient’s history and treatment efficacy.
  • Patient Consent Form: A signed document indicating the patient's acceptance of the treatment plan and understanding of potential risks.
  • Financial Responsibility Acknowledgment: A form that outlines the patient's fiscal obligations, ensuring they are aware of co-pays or uncovered services.
  • Authorization for Release of Information: Similar to the health information release, this allows specific details regarding treatment to be shared with other medical or insurance entities.

These documents work together with the Coventry Prior Authorization form to create a cohesive and comprehensive approach to obtaining the necessary approvals for medical services. Ensuring all relevant forms are completed and submitted can significantly streamline the authorization process and improve patient outcomes.

Similar forms

The pre-authorization form for Blue Cross Blue Shield (BCBS) serves a similar function to the Coventry Prior Authorization form by collecting essential information necessary for evaluating a medical service request. Like Coventry's form, BCBS requires details about the patient, the health provider, and specific service requested. Both forms include sections for essential identification numbers and codes, ensuring that the medical necessity of the service is appropriately documented. Thus, both serve to facilitate communication between providers and insurers, helping to streamline the approval process.

The UnitedHealthcare prior authorization form resembles the Coventry form in that it also gathers comprehensive patient and provider information. The process behind each form aims to assess whether the requested medical treatment aligns with the patient's benefits and the insurer's criteria. Both forms require diagnostic codes and a signed attestation from the provider, confirming that the service is indeed medically necessary. Each form aims to protect both the patient’s interests and the insurance company's responsibilities.

The Cigna pre-authorization document is yet another form similar to the Coventry request. This document functions by ensuring that the requested procedure is justified and meets the company's guidelines. Like the Coventry form, Cigna's version collects patient demographics, service details, and clinical information. A noteworthy feature shared by both forms is their reliance on primary care physician signatures to validate the necessity of the requested services, which adds a layer of accountability.

The Aetna Prior Authorization Request form mirrors the Coventry form in essential structure and purpose. Both documents require detailed patient identification and specific service information, including procedure and diagnosis codes. They aim to verify coverage eligibility before services are rendered, thereby protecting the patient from unexpected out-of-pocket expenses. Both forms emphasize correct completion to avoid delays in approval, underscoring the importance of accuracy in medical billing.

The Medicare Pre-Approval Form operates similarly to the Coventry Prior Authorization form, as it collects significant details to facilitate the medical review process. Both forms require patient demographics, diagnosis, and service request, functioning as tools for insurance companies to confirm that proposed treatments are necessary under their policies. Each form ultimately seeks reassurance that the service is consistent with federal guidelines regarding Medicare coverage, thereby serving a critical role in compliance.

The Tricare Authorization Request form displays similarities to the Coventry Prior Authorization form in its format and required content. Both documents ask for patient and provider information and require specific medical codes for services. Additionally, both forms emphasize the necessity of prior approval in order to avoid financial liability, thus protecting the interests of both the patient and the insurer. Each serves as a crucial tool in managing healthcare costs effectively.

Dos and Don'ts

When filling out the Coventry Prior Authorization form, it is important to adhere to specific guidelines to ensure a smooth process. Here is a list of actions to take and avoid:

  • Complete all fields: Ensure that every section of the form is filled out accurately.
  • Verify member eligibility: Check the member's coverage and benefits before submitting the request.
  • Include clinical documentation: Attach all necessary supporting documents to facilitate processing.
  • Use correct contact methods: Fax the completed form to the appropriate number based on the member’s market.
  • Follow up on the submission: Keep track of the request status and communicate with the provider if needed.
  • Submit claims correctly: Send claims to the address provided on the member's ID card.
  • Do not leave fields blank: Omitting information may delay approval.
  • Do not assume authorization guarantees payment: Authorization does not ensure coverage will be provided.
  • Do not ignore urgency levels: Pay attention to the priority for processing requests.
  • Do not mix up procedures: Clearly define the type of service requested to avoid confusion.
  • Do not forget to sign: Ensure the primary care physician signs the document before submission.
  • Do not submit incorrect codes: Make sure all ICD-9 and CPT codes are accurate and relevant to the services requested.

Misconceptions

Understanding the Coventry Prior Authorization form is crucial for both healthcare providers and patients. However, several misconceptions exist that could hinder the process. Here are nine common misunderstandings clarified:

  1. Prior authorization guarantees payment. This is a common myth. Authorization is not a guarantee of payment; it only indicates that the service is considered medically necessary.
  2. Filling out the form is optional. Some may believe it’s optional to complete the form. In fact, all fields in the form must be completed for the authorization to be processed.
  3. The provider's signature is not necessary. It’s critical to have the primary care physician’s signature on the authorization request. Without it, processing may be delayed.
  4. Any diagnosis code can be used. Only specific ICD-9 codes that match the requested services are appropriate. Using incorrect codes can lead to denial.
  5. All requests are processed within 24 hours. While urgent requests are processed rapidly, routine requests may take 4-14 days. It’s essential to plan according to the type of request.
  6. Emergency services don’t need prior authorization. While true for some emergency situations, it is still advisable to verify benefits and coverage as soon as possible.
  7. The form is the same for all service types. The form can vary depending on the product, such as Medicare or Medicaid, each having its own specific requirements.
  8. Verification of member eligibility is unnecessary after authorization. It’s vital to verify the member’s eligibility and benefits even after receiving authorization to avoid unexpected costs.
  9. Submissions can be sent via email. All forms must be faxed to the appropriate numbers provided; email submissions may not be accepted and could cause delays.

Keeping these clarifications in mind will help streamline the process and ensure that the necessary authorizations are obtained efficiently.

Key takeaways

Filling out the Coventry Prior Authorization form correctly is crucial for timely processing and effective communication with healthcare providers. Here are five essential takeaways:

  • Complete All Fields: Ensure that every section of the form is filled out. Missing information can delay authorization.
  • Be Aware of Time Frames: Prioritize requests based on urgency. There are categories such as stat (24 hours), urgent (72 hours), and routine (4-14 days).
  • Attach Supporting Documentation: Include the necessary clinical information and treatment plans. This is required for authorization to be processed.
  • Verify Eligibility: Always confirm the member’s eligibility and benefits before providing services. This can prevent unexpected denials of claims.
  • Understand Authorization Limits: Remember that obtaining authorization does not guarantee payment. Providers must submit claims to the correct address on the member's ID card.