Homepage > Blank Comed 1800 Template
Article Guide

The ComEd 1800 form is a crucial document for customers seeking compensation from Commonwealth Edison Company for damages related to power interruptions and fluctuations. When filling out the form, users must provide detailed information, including their contact details, the nature of the claim, and the specifics of the damage incurred. Key sections require the identification of the incident's date and time, the location of the damage, and a comprehensive list of affected items, supported by documentation. This documentation might include repair estimates, itemized lists for spoilage, or proof of complete loss where applicable. It’s important to note that submitting this form does not imply that ComEd admits liability; rather, it serves as the starting point for an investigation into the claim. Additional information on applicable laws, such as Section 16-125 of the Illinois Public Utilities Act, can further guide customers regarding their rights and the procedures surrounding their claims. Gathering sufficient evidence and accurately completing the form can significantly impact the outcome of a claim, emphasizing the need for meticulous attention to detail.

Form Sample

 

 

 

 

Commonwealth Edison Company

 

 

 

 

 

Claims Department

 

 

 

 

 

P.O. Box 767

 

 

 

 

 

 

Chicago, IL 60690-0767

 

 

Please Print Legibly

(Use an additional sheet of paper if more space is needed.)

 

 

 

 

 

 

(

)

 

___________________________

 

Daytime Phone Number

Name

 

 

 

(

)

 

___________________________

 

Home Phone Number

Address

 

 

 

_______________

___________________________

 

Name of Contact Person

City

State

Zip

(Units of Local Government Only)

 

 

 

 

-

 

 

-

 

 

 

 

-

 

 

 

 

 

-

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ComEd Account Number

 

 

 

 

 

 

 

 

Social Security Number (Optional)

 

What happened?

Claim Form

1-800-Edison-1

1-800-334-7661

1-800-95-LUCES

(1-800-955-8237)

(se habla espa–ol)

Date Damage Occurred

____________________

Time: ______ a.m./p.m.

Location of Damage

Address

City/State/Zip

THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Return completed claim form and documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

List of DamagesAttach supporting documentation. If your claim is for repair to a vehicle, your documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate. If your claim is for food spoilage, your documentation should include an itemized list of spoiled items shown with the price of each and the total for all items, and copies of receipts or canceled checks, if any. If your claim is for equipment or property repair, your documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your documentation should include proof that a total loss of the property resulted. If your claim is for damage from a power interruption, power surge, or other fluctuation, your documentation should include proof that the damage resulted from such power interruption, power surge, or other fluctuation.

ItemMake/ModelAge

__________ ___________ ____

__________ ___________ ____

__________ ___________ ____

Dollar Amount of Damage Claim: $__________

Date

Purchase

Repair or

 

Purchased

Price

Replacement Cost

Serial No.

_______

_______

_______

__________

_______

_______

_______

__________

_______

_______

_______

__________

The above information is true and correct to the best of my knowledge.

___________________ _________________

SignatureDate

___________________

Title (Units of Local Government Only)

For Office Use Only

File Number _______________ Claim Number ___________ Adjuster ___________ Region_______

Dear ComEd Customer:

Please complete and return this form so we can investigate your claim*. THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Be as accurate and complete as possible, and attach any documentation that you have to support your claim and the damage amount. If you need additional space, use a separate piece of paper. We will conduct an impartial investigation and render a decision as quickly as possible. Please note that our investigation may include field inspections to verify damages claimed and to obtain such other proof as required by the circumstances of the case. We may need to examine damaged items while conducting our investigation, so please do not dispose of them (except spoiled food) until we have authorized you to do so. We will notify you when we reach a decision on your claim. If you choose not to accept our proposed resolution of your claim, you may pursue a complaint with the Illinois Commerce Commission.

Damages resulting from storms, wind, ice, accidents beyond our control, vandalism, tree or wildlife contact, equipment failure, scheduled outages or normal operating procedures will not be reimbursed except possibly under Section 16-125(e) and (f ), as discussed below.

Section 16-125(e) and (f). Section 16-125(e) and (f) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e) & (f)) provide for the payment of actual damages and replacement value to customers for certain power interruptions and fluctuations. A customer may have a claim for actual damages and a unit of local government may have a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) in the event that more than 30,000 customers are subjected to a continuous power interruption of four hours or more that results in the transmission of power at less than 50% of the standard voltage, or that results in the total loss of power transmission. A customer may have a claim for replacement value of goods damaged under Section 16-125(f) in the event of a power surge or other fluctuation that causes damage and affects more than 30,000 customers. The Illinois Commerce Commission may grant a waiver of the obligation to pay actual damages and reimbursement for emergency and contingency expenses for a power interruption described in Section 16-125(e) in instances in which ComEd can show that the interruption was the result of one or more of the following causes: (1) unpreventable damage due to weather events or conditions; (2) customer tampering; (3) unpreventable damage due to civil or international unrest or animals; (4) damage to ComEd equipment or other actions by a party other than ComEd, its employees, agents, or contractors. In addition, ComEd is not liable for claims for replacement value of goods damaged as a result of a power surge or other fluctuation under Section 16-125(f) when ComEd shows that the power surge or other fluctuation was due to one or more of the four above-described causes.

Vehicle Damage. If your claim is for repair to a vehicle, your supporting documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate.

Food Spoilage. If your claim is for food spoilage, your supporting documentation should include an itemized list of spoiled items shown with the price of each and total for all items, and copies of receipts or canceled checks, if any.

Equipment or Property Damage. If your claim is for equipment or property repair, your supporting documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your supporting documentation should include proof that a total loss of the property resulted.

*Units of Local Government Only: To make a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e)), a unit of local government should contact its local ComEd public affairs director to obtain a separate emergency and contingency expenses claim form.

When completed, return the ComEd copy and supporting documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

Document Specifications

Fact Name Details
Form Purpose This form is used to submit claims for damages caused by Commonwealth Edison Company (ComEd) services.
Contact Information Claims can be addressed to the ComEd Claims Department at P.O. Box 767, Chicago, IL 60690-0767.
Documentation Requirement Claimants must attach supporting documentation specific to the nature of the claim, including estimates and lists of damaged items.
Claims Exemptions Some claims may not be honored due to circumstances such as storms, vandalism, or equipment failure as outlined by Illinois law.
Governing Laws Claims related to power interruptions and damages are governed by Section 16-125(e) and (f) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e) & (f)).

Steps to Filling Out Comed 1800

Filling out the ComEd 1800 form requires attention to detail and accuracy to support your claim effectively. Be sure to collect all necessary documentation and information before you start. This will help ensure a smooth process as you seek resolution for any damages.

  1. Begin by printing your name clearly in the designated area of the form.
  2. Next, provide your daytime and home phone numbers.
  3. Enter your complete address, including city, state, and zip code.
  4. If applicable, write the name of a contact person in the specified section.
  5. Fill in your ComEd account number and, optionally, your Social Security number.
  6. Indicate the date and time when the damage occurred.
  7. Detail the location of the damage, including the address and city/state/zip code.
  8. Use the section labeled "List of Damages" to describe each item affected by the damage.
  9. For each item, fill in the make/model, age, purchase price, replacement cost, and serial number where applicable.
  10. Document the total dollar amount of the damage claim.
  11. Sign and date the form to confirm that the information is accurate to the best of your knowledge.
  12. If you're representing a unit of local government, write your title in the designated space.
  13. Gather all supporting documentation. Ensure that it matches the nature of your claim.
  14. Review the entire form for completeness and accuracy.
  15. Mail the completed form and any attachments to the address provided on the form.

More About Comed 1800

What is the purpose of the ComEd 1800 form?

The ComEd 1800 form is used to file claims related to damages caused by Commonwealth Edison Company. This could include vehicle damage, property damage, food spoilage, or losses incurred due to power interruptions or fluctuations. The form serves as a way for customers to document their claims and provide necessary information and documentation to support their cases.

How should I complete the ComEd 1800 form?

It is important to fill out the form legibly and provide as much detail as possible regarding the incident. Include your contact information, the date and time of the damage, and a detailed explanation of what occurred. Be sure to attach all relevant supporting documentation such as estimates, receipts, and photographs. If you require more space than is provided on the form, you may use an additional sheet of paper.

What kind of documentation do I need to submit with my claim?

The type of documentation required depends on the nature of your claim. For vehicle damage, you should include estimates from two repair shops. In the case of food spoilage, an itemized list of items along with their prices and receipts is necessary. For property damage, provide copies of bills for repairs or estimates for anticipated repair costs. If the property is unsalvageable, proof of total loss must be included.

Where do I send the completed ComEd 1800 form?

You need to mail the completed form and all supporting documents to the following address: Commonwealth Edison Company Claims Department, P.O. Box 767, Chicago, IL 60690-0767. Ensure that you retain copies of all submitted documents for your records.

What happens after I submit my claim?

Once your claim is submitted, ComEd will conduct an impartial investigation. This may involve a review of your documentation and possibly a field inspection to verify the reported damages. You will be notified when a decision has been reached regarding your claim. The review process aims to be thorough, so patience is advised during this time.

Can ComEd refuse to pay my claim?

Yes, ComEd reserves the right to deny claims based on the circumstances surrounding the damage. For instance, damages resulting from uncontrollable events such as storms, vandalism, or equipment failure may not be reimbursed. Additionally, claims related to power fluctuations linked to certain causes may also be denied under state regulations.

What should I do if I disagree with the decision made on my claim?

If you disagree with ComEd’s proposed resolution for your claim, you have the right to pursue a complaint with the Illinois Commerce Commission. This process allows you to seek a review of the decision and potentially provides a means for further action based on your specific circumstances.

Is it possible to receive compensation for damages caused by power surges?

Compensation for damages caused by power surges can be claimed as long as certain criteria are met. Section 16-125(f) of the Illinois Public Utilities Act allows for the recovery of replacement value for goods damaged by power surges affecting a significant number of customers. However, reimbursement is limited in instances where ComEd can demonstrate that the cause of the surge was due to uncontrollable events.

Do I need to keep damaged items after filing the claim?

Yes, it is recommended that you do not dispose of damaged items (with the exception of spoiled food) until ComEd has authorized you to do so. This allows the investigators to examine the items if needed, which can be critical for a thorough assessment of your claim.

Common mistakes

  1. Neglecting to Print Legibly: The form explicitly asks for clear handwriting. If it’s hard to read, processing your claim might take longer, or it could result in errors.

  2. Forgetting to Provide Contact Information: Leaving out your daytime phone number can hinder communication. It's crucial for the claims department to reach you if they need more information.

  3. Skipping Required Documentation: Claims without supporting documents will struggle for approval. Whether it’s a repair estimate or proof of spoiled food, include everything needed to back up your claim.

  4. Missing Important Details about the Damage: When describing what happened, be specific. Vague statements can lead to confusion and delay your claim.

  5. Incorrect Account Information: Double-check your ComEd account number. Inputting the wrong number can lead to significant delays and complications in processing your claim.

  6. Not Signing and Dating the Form: A signature is essential! Failing to sign or date your form can lead to automatic rejection.

  7. Ignoring the Deadline: Ensure your claim is submitted within the timeline specified. Late submissions may not be considered, so don’t procrastinate!

Documents used along the form

The ComEd 1800 form is essential for filing claims related to damages or interruptions in service. However, several other documents might be necessary to support your claim and ensure that your case is processed smoothly. Below is a list of common forms and documents used alongside the ComEd 1800 form.

  • Damage Assessment Report: This report details the extent of the damage incurred. It is usually created by a qualified professional who evaluates the impacted property or equipment.
  • Repair Estimates: Obtain estimates from at least two repair shops. These should include detailed information about the repairs needed and associated costs to validate your claim.
  • Itemized List of Spoiled Food: If food spoilage is claimed, this list should highlight each item, its price, and total costs. Include copies of receipts as proof of purchase.
  • Proof of Purchase: Receipts or invoices for items involved in your claim serve as essential evidence. They confirm ownership and value.
  • Independent Inspection Report: This document may be requested to assess damages. It provides an unbiased evaluation to support claims of the damages reported.
  • Correspondence with ComEd: Keep copies of any communication with ComEd regarding the incident. This can include emails or letters discussing the claim.
  • Police Report: If the damage involves vandalism or theft, a police report documenting the incident may strengthen your claim.
  • Certificate of Insurance: This document shows that coverage exists for the damages claimed. It is particularly useful when dealing with liability issues.

Gathering these documents will provide a more comprehensive foundation for your claim. This not only enhances the chances of a successful resolution but also expedites the process, saving both time and potential frustration.

Similar forms

The ComEd 1800 form is akin to an insurance claim form. Both documents serve to report damages or losses and request compensation for those incidents. An insurance claim form typically requires the claimant to provide information about the event, identify the parties involved, and present evidence of the damage. Similar to the ComEd 1800 form, these documents often ask for detailed descriptions and supporting documentation, such as photographs or repair estimates, to substantiate the claim. However, while the ComEd form addresses utility-related incidents, insurance forms cover a broader spectrum of potential damages including health, vehicular, and homeowner claims.

Another related document is a warranty claim form. When consumers purchase products, they often receive warranties that promise repair or replacement if certain conditions are met. A warranty claim form allows a consumer to request fulfillment of that promise when a product fails or is damaged. Like the ComEd 1800 form, this document requires specific details about the product, the nature of the damage, and supporting proof of purchase. Both forms aim to protect consumer rights, albeit in different contexts. The ComEd form deals specifically with utility services, while warranty claims can span various types of goods.

A customer service complaint form also parallels the ComEd 1800 form in purposes and processes. Customers use complaint forms to express dissatisfaction with products or services and request resolution or compensation. Much like the claim form, a customer service complaint may require the submission of evidence, such as receipts or records of communication. Both documents reflect the importance of customer feedback in improving services and ensuring accountability. They share common elements such as the need for clarity, specificity, and supporting documentation.

The damage report form for rental properties shares similarities with the ComEd 1800 form as well. Tenants may use it to report damage to property in order to seek repairs or restitution. Both forms require detailed information about the incident, specifics of the damage, and the contact information of the parties involved. Such documentation helps landlords assess liabilities and determine the appropriate action. While the ComEd form is utility-specific, damage reports address a wider range of infrastructure and living conditions.

The vehicle accident report form also demonstrates parallels with the ComEd claim form. Following an auto incident, individuals may fill out a report to document the accident and seek reimbursement for damages. Like the ComEd form, a vehicle accident report requires essential details such as the location, time, and circumstances of the event, as well as estimates for repairs. Both forms prioritize accuracy and evidence. They serve to protect the rights of individuals in potential loss or damage situations, albeit in very different contexts.

The construction defect claim form, often used when building owners discover flaws in workmanship or materials, mirrors the function of the ComEd claim form. Both types of documents require a clear explanation of the issue, evidence of the defect or damage, and ultimately, a request for resolution or compensation. This mirrors how both systems aim to address grievances effectively and responsibly. While the contexts differ—utility services versus construction—the essence of protecting consumers' rights remains the same.

Real estate insurance claims are another variant similar to the ComEd form. Homeowners and property owners submit these claims after suffering damages from covered perils, such as fire or flooding. Like the ComEd claim form, real estate insurance claims require documentation that details the event, the extent of the damage, and relevant receipts or repair estimates. Both forms navigate the complex landscape of claims and compensations while ensuring that proper protocols are followed for assessing losses.

The product recall notification form may also be seen as similar to the ComEd 1800 form. When a company identifies a safety issue with a product, they often use a recall notification form to inform consumers and facilitate the return or replacement of the item. Information such as product details, risks involved, and steps to follow are integral to both forms. While the ComEd form deals with service-related issues, both forms embody the proactive approach of addressing consumer concerns and ensuring safety.

Additionally, a public utility complaint form shares its common purpose with the ComEd claim form. Individuals file these forms when they experience issues with utility services, such as outages or billing disputes. Much like the claim form, a utility complaint form typically requires detailed information along with any supportive documents to facilitate a resolution. Both forms stress the customer's experience with service reliability and quality, aiming to maintain transparency and accountability from companies.

Lastly, a fraud report form for financial institutions can be seen as similar in function to the ComEd claim form. When individuals report suspected fraud, they are often required to document the details of the incident and provide supporting evidence of the alleged fraudulent activities. This echoes the requirements seen in the ComEd form concerning damage verification and the need for clear, detailed reporting. Both forms, albeit serving different sectors, strive to protect consumer interests by promoting accountability and facilitating recovery in cases of loss or harm.

Dos and Don'ts

Dos

  • Print all information clearly and legibly.
  • Provide accurate contact information, including phone numbers.
  • Attach all relevant documentation to support your claim.
  • Use additional sheets if more space is needed.
  • Include an itemized list if claiming for food spoilage.
  • Submit copies of repair estimates if claiming vehicle damage.
  • Sign and date the form before submitting it.
  • Keep copies of everything for your records.
  • Do not dispose of damaged items until you have received authorization from ComEd.
  • Be honest and accurate in your description of the incident.

Don'ts

  • Do not fill out the form with any ambiguous or unclear language.
  • Do not submit the form without sufficient documentation.
  • Do not ignore the detailed requirements for different types of claims.
  • Do not provide personal information, like your Social Security Number, unless necessary.
  • Do not submit damaged items or evidence before ComEd has completed their investigation.
  • Do not rush the process; take your time to ensure completeness.
  • Do not accept any resolution without reviewing it thoroughly.
  • Do not forget to include the date and time of the incident.
  • Do not assume the company will reach out for missing information.
  • Do not submit without verifying all required fields are completed.

Misconceptions

  • All claims will be accepted without documentation. Many believe that simply submitting the Comed 1800 form is enough. However, supporting documentation is necessary for claims to be considered.
  • Submitting the form guarantees a payment. While the submission of the form starts the claim process, there is no guarantee of payment. ComEd will investigate each claim and make determinations based on its findings.
  • The Comed 1800 form functions like an insurance claim. This misconception persists. Unlike insurance claims, which involve a contractual obligation, the form is a request for compensation that ComEd does not guarantee.
  • All types of damage will be reimbursed. Customers may not realize that damages resulting from weather events, vandalism, or other uncontrollable factors will typically not be reimbursed unless specific conditions are met.
  • ComEd is liable for all power-related damages. It's a common misunderstanding that any damage caused by power interruptions leads to liability. Liability is limited to specific situations outlined under the Illinois Public Utilities Act.
  • Only residential customers can file claims. Units of local government can also file claims under specific provisions. This is often overlooked by those outside residential contexts.
  • The claim process is immediate. Many believe that once the form is submitted, a decision will be promptly made. In reality, investigations can take time, especially if field inspections are needed.
  • Claims can be submitted without an explanation of damage. It is essential to provide a clear description of the incident and the damages incurred. Failing to do so can result in a denial of the claim.

Key takeaways

Filling out and using the ComEd 1800 form involves several important steps. Here are key takeaways to ensure a smooth process:

  • Complete Information: Provide accurate details such as your name, daytime and home phone numbers, and address. This information is crucial for effective communication.
  • Document the Incident: Clearly describe what happened, including the date and time of the damage. This description will help the claims department in their investigation.
  • Supporting Documentation: Attach relevant documents that support your claim. This could include repair estimates, receipts, or itemized lists, depending on the nature of your claim.
  • Types of Claims: Be aware that claims can be related to vehicle damage, food spoilage, or property repair. Each type requires different supporting documents.
  • Investigative Process: Understand that ComEd may conduct field inspections to verify damages. Keep damaged items for inspection unless otherwise instructed.
  • Liability Disclaimer: Remember that the form does not constitute any admission of liability by ComEd. They may not cover damages caused by certain uncontrollable factors like storms or vandalism.
  • Follow Up: After submitting your claim, you will be notified about the decision. If the resolution is unsatisfactory, you can pursue further action with the Illinois Commerce Commission.