Homepage > Blank Cigna Home Delivery Template
Article Guide

For those utilizing Cigna's Home Delivery Pharmacy services, completing the Home Delivery form is a vital step in managing prescription medications. This form accommodates both new and refill prescriptions, making it a versatile tool for patients. It begins with essential information—details such as the insurance cardholder's name, contact information, and the address where medications will be sent. Additionally, this form prompts users to share any allergies or health conditions, an important step for ensuring safe and effective medication management. The shipping method is clearly outlined, with options for standard or expedited delivery, allowing patients to choose what best suits their needs. Payment methods, including credit cards and checks, are also specified, along with a reminder that costs may vary depending on shipping preferences. Moreover, if a refill is needed, patients are instructed to note the specific prescription number and related details. For new prescriptions, the form requires understanding pharmacy regulations about brand versus generic medication, highlighting patient choice in managing costs. To guide users further, Cigna provides resources including a customer service number and mailing instructions, ensuring support is readily available for those venturing into the home delivery process.

Form Sample

Cigna Home Delivery Pharmacy

*10450001*

 

Prescription Order Form

10450001

514

 

 

Please complete this form for NEW and REFILL prescription medication. You can also order refills online at the website on your ID card.

Print all information clearly as shown in the sample below using BLUE or BLACK ink.

1 234A BCD

Fill in the applicable ovals completely ().

Step 1: Insurance Cardholder Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

email _______________________________________________________

C

 

I

 

G

 

N

 

 

A

 

 

 

 

 

I

 

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Person completing __________________________________________

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P

 

H

 

O

N

 

E

 

#

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Order updates, reminders and other educational information may be sent to the email

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

address above for the following individuals: ___________________________________________

A

 

L

 

T

P

 

H

 

O

 

N

 

E

 

#

 

 

 

 

 

 

 

 

 

 

 

 

 

_______________________________________________________________________________________

L A S T

N A M E

 

 

 

F I R S T

N A M E

 

 

 

 

A D D R E S S

L I N E

1

 

 

 

 

 

 

 

 

 

A D D R E S S

L I N E

2

C I T Y

 

 

 

 

 

 

 

S T

Z I

P

 

-

 

Address above is a one time address

 

 

 

 

Step 2: Allergies & Health Conditions

 

 

 

Allergies

 

 

Health Conditions

 

 

 

 

 

 

 

 

 

 

New customers must complete this section.

None

Penicillin Sulfa Codeine/Morphine Aspirin Erythromycin

NSAIDS below)(listOther

Diabetes

BloodHigh Pressure Asthma

GI/GERD

CholesterolHigh

If left blank will mean no known drug allergies or

 

 

 

 

 

 

 

 

no change from information provided previously to

 

 

 

 

 

 

 

 

Cigna Home Delivery Pharmacy.

 

 

 

 

 

 

 

 

 

 

Name (start with cardholder)

Date of Birth

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A S T

N

A M E

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M

Other (list below)

Please write the individual’s name and list their other allergies and other health conditions referenced above:

“Cigna" is a registered service mark, and the “Tree of Life” logo and “Cigna Home Delivery Pharmacy” are service marks, of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided by or through such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Tel-Drug, Inc., Tel-Drug of Pennsylvania, L.L.C., and HMO subsidiaries of Cigna Health Corporation.

“Cigna Home Delivery Pharmacy” refers to Tel-Drug, Inc. and Tel-Drug of Pennsylvania, L.L.C.

Rev. 2.0 1/12

10450002 *10450002*

Step 3: Shipping Method

Refrigerated shipments will be expedited at no additional cost. You are responsible for the cost of SPECIAL SHIPPING which expedites carrier delivery time only. Order processing is not affected by SPECIAL SHIPPING. These costs may be subject to change by carrier without prior notification and may vary depending on weight and zone.

Standard Shipping

$0.00

USPS Priority Mail

2 - 3 Days

$9.25

Overnight Delivery $17.95

Step 4: Method of Payment

 

 

 

 

 

Check

Money Order

Please make check or money order payable to Cigna Home Delivery Pharmacy

Total payment enclosed (excluding credit card payment):

$

,

.

 

VISA

Discover

 

MasterCard

American Express

Credit / Debit Card #

/

Expiration Date

Use Credit / Debit Card on File

Last 4 digits of Credit / Debit Card

Expiration Date

 

 

 

/

I allow Cigna Home Delivery Pharmacy to bill my credit / debit card for this and all future orders. I understand that my credit

/debit card will be billed the following amounts in effect at the time my order is filled: any applicable copayment(s), coinsur- ance and/or deductible(s), payments due for any medications not covered, plus any special shipping costs.

Step 5: Refill Prescriptions

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Step 6: New Prescriptions

Please write the date of birth and the Cigna ID on the back of each prescription.

 

Check (

) One

Check

 

 

 

 

 

 

 

 

Do Not

( ) if

 

 

Fill

Fill

Brand

 

Individual’s Full Name

Date of Birth Now

Now

Medication Name & Strength Only

Doctor’s Full Name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pharmacy law allows pharmacists to substitute a less expensive generically equivalent medication for a brand name medication unless you or your doctor request the brand. By checking ( ) “Brand Only”, you may be responsible for a higher cost.

Remember to include the original prescription(s) from your doctor(s).

You can call us at 1.800.835.3784 or visit the website on your ID card. You can also write to us or

mail this order form to Cigna Home Delivery Pharmacy, PO Box 1019, Horsham PA 19044.

Document Specifications

Fact Name Description
Form Purpose This form is intended for both new and refill prescription medication orders.
Information Clarity All information must be printed clearly using blue or black ink, ensuring easy readability.
Insurance Information Cardholder's insurance details must be provided, including an email address for order updates.
Allergy Disclosure New customers are required to disclose any allergies or health conditions to avoid adverse drug interactions.
Shipping Options Different shipping methods are available, including standard and expedited options, which may incur additional charges.
Payment Methods Payment can be made via check, money order, or credit/debit card, with detailed instructions outlined in the form.
Single Prescription Submission Each prescription must mention the individual’s name and date of birth to ensure accurate processing.
Brand Name Medication Patients can request brand name medication; however, this may incur higher costs unless a generic alternative is chosen.
Contact Information For assistance, customers can call a designated toll-free number or visit the provided website for more information.

Steps to Filling Out Cigna Home Delivery

After gathering the necessary information and preparing your prescriptions, you can begin filling out the Cigna Home Delivery form. It is important to complete each section thoroughly to avoid any potential delays in your order. Below are the steps to guide you through the process.

  1. Insurance Cardholder Information: Fill in your email address, the name of the person completing the form, and their phone number. Make sure to include any alternate phone numbers if applicable.
  2. Address: Write the last name, first name, and complete address details clearly. This is a one-time address for shipping purposes.
  3. Allergies & Health Conditions: Indicate any known allergies or health conditions. If there are no known allergies, mark "None." Provide the names and dates of birth for each individual listed.
  4. Shipping Method: Choose your preferred shipping option. Options include Standard Shipping at no cost and expedited shipping for a fee. Make the selection accordingly.
  5. Method of Payment: Select a payment method (check, money order, or credit card). If using a credit card, fill in the card details and ensure you authorize future billing if necessary.
  6. Refill Prescriptions: If you have refills, write the individual's name, date of birth, and the drug name for each prescription.
  7. New Prescriptions: For new prescriptions, write the medication name, strength, and the doctor’s full name. Specify if you prefer brand-name drugs and remember to include the original prescription from your doctor.

Once the form is completely filled out, check all entries for accuracy. After confirming that everything is correct, you can send the form via mail or contact the provided phone number for assistance if needed.

More About Cigna Home Delivery

What is the Cigna Home Delivery form used for?

The Cigna Home Delivery form is designed for ordering both new and refill prescription medications. You can complete this form to request the medications you need, and it can also be done online using the website linked on your ID card.

How should I fill out the Cigna Home Delivery form?

Make sure to print all information clearly using blue or black ink. Fill in the applicable ovals completely. Take your time with each section, and don’t skip any important fields. This helps ensure that your order is processed without delays.

What information do I need to provide for the insurance cardholder?

You will need to supply the cardholder’s full name, date of birth, email address, and phone numbers. Completing this information accurately is crucial for processing your orders and facilitating communication regarding your prescriptions.

What if I have allergies or health conditions?

If you are a new customer, you must complete the allergies and health conditions section. If you have allergies or specific health issues, list those in the designated area. If there are no known allergies, simply indicate that by selecting “None.”

What shipping options are available when using the Cigna Home Delivery service?

You can choose from several shipping methods. Standard shipping is free, while USPS Priority Mail costs $9.25, and overnight delivery is available for $17.95. If you need refrigerated medication, Cigna will expedite that shipment at no additional charge. Please be aware that specialty shipping costs could change without notice.

What payment methods are accepted for my prescription order?

Cigna Home Delivery accepts payments via check, money order, and all major credit and debit cards including Visa, MasterCard, Discover, and American Express. If you prefer, you can also use a card on file for future orders.

How do I refill an existing prescription using this form?

To refill a prescription, write the prescription number along with the individual’s name and date of birth on the appropriate section of the form. You can also quickly handle refills online if that is more convenient.

What do I need to remember when submitting new prescriptions?

When submitting new prescriptions, include the original prescriptions from your doctor. Be sure to write down the individual’s date of birth and Cigna ID on the back of each prescription. If you prefer a brand-name medication, make a note of that on the form, but keep in mind that it may incur additional costs.

Common mistakes

  1. Not using blue or black ink: The form requires that all information be printed clearly using blue or black ink. Using any other color can make your submission difficult to read and could lead to processing delays.

  2. Incomplete insurance information: Ensure that you fill in all fields related to the insurance cardholder. Missing or incorrect details can result in coverage issues or complications in fulfilling your order.

  3. Leaving allergies and health conditions blank: If you are a new customer, filling out this section is mandatory. Omitting this information may lead to misunderstandings about your medical needs and may compromise your safety.

  4. Not properly identifying the shipping method: Make sure to select your preferred shipping option clearly. If this step is skipped, your order may be shipped using an undesirable method or could lead to unexpected costs.

  5. Forgetting to include payment information: Whether you pay by check, money order, or credit/debit card, ensure that all payment details are filled out accurately. Missing or incorrect payment information can delay your order considerably.

Documents used along the form

The Cigna Home Delivery form is an essential document used to manage prescriptions. Alongside this form, there are several additional documents that commonly complement the process. Each of these documents serves a specific purpose to ensure smooth communication and efficient processing of prescription orders. The following is a concise list and description of these documents.

  • Insurance Card: This card proves that you have health insurance coverage. It contains important information such as the policy number and the name of the insured individual, which may be needed for processing claims and verifying coverage.
  • Prescription Information Sheet: This document provides details about the medication prescribed, including dosage, instructions for use, and the prescribing physician’s information. It is essential for ensuring that the pharmacy correctly fulfills the order.
  • Shipping Confirmation Form: Upon the successful processing of your order, this form confirms the shipping details, including tracking information, delivery date, and any special handling instructions required for sensitive medications.
  • Medical History Form: This form gathers vital health information, such as allergies and pre-existing conditions, which helps pharmacists make informed decisions about medication safety and interactions.

Each document plays a pivotal role in enhancing the efficiency of prescription management, ensuring that patients receive their medications promptly and safely. It is crucial to have these forms ready and filled out correctly to facilitate a seamless experience with Cigna Home Delivery Pharmacy.

Similar forms

The Cigna Home Delivery Prescription Order Form shares similarities with the Medco Pharmacy Prescription Form. Both documents allow patients to submit new and refill prescriptions. They require personal and insurance information, along with a detailed record of allergies and health conditions. Each form emphasizes the importance of providing clear and accurate information. These forms serve the crucial function of streamlining the medication ordering process for pharmacy services.

Another comparable document is the Express Scripts Prescription Order Form. Much like the Cigna form, the Express Scripts version collects patient identification and insurance details. It also contains sections to list allergies and medical conditions, ensuring pharmacists have the necessary information for safe dispensing. Both forms facilitate easy tracking of prescriptions and offer refill options, enhancing accessibility for patients.

The CVS Caremark Prescription Order Form is alike in many ways. This form requires similar patient information, such as names and contact details. It includes sections for handling allergens and existing health conditions as well. Just as the Cigna form does, this document accommodates both new and refill prescriptions, allowing a seamless experience for patients trying to obtain their medications.

The Walgreens Prescription Refill Form also resembles the Cigna document. It operates on a similar premise by asking for essential patient and insurance details. Both forms allow medications to be ordered and specify preferences between brand name and generic drugs. They help patients manage their healthcare effectively, ensuring access to necessary medications without undue complications.

The UnitedHealthcare Prescription Order Form exhibits striking similarities as well. It requests comparable information from the patient, guiding them through the process of ordering prescriptions. Each document emphasizes the importance of including information about allergies and current health conditions to avoid medication errors. Both forms aim to make life easier for patients and caregivers alike.

Additionally, the Aetna Pharmacy Prescription Form has features in common with the Cigna form. This document also requires detailed patient information, lists of allergies, and health conditions. Like the Cigna form, it allows users to submit both new prescriptions and refills, helping minimize confusion and improve efficiency in medication management.

The Humana Pharmacy Prescription Form is another similar document. Both forms gather vital patient data and require disclosure regarding allergies and health conditions. They serve a similar purpose of ensuring that pharmacy staff have complete information to fill prescriptions accurately. The common thread among these forms lies in their focus on improving the patient experience with streamlined processes.

The Anthem Pharmacy Order Form showcases its own similarities to the Cigna form. This document too requests essential personal and insurance information, as well as a thorough list of allergies. Both forms include sections for new and refill prescriptions, aiming to make tasks easier for individuals managing their healthcare needs.

The Blue Cross Blue Shield Prescription Order Form can be compared to the Cigna document as well. It similarly collects patient details and requires information on allergies and health conditions. As with the Cigna form, it allows for ordering both new prescriptions and refills, striving to create a positive experience for patients seeking medication.

Lastly, the Tricare Pharmacy Prescription Order Form shares traits with the Cigna form. This document solicits critical patient and insurance information while also addressing allergies and health conditions. By facilitating both new and refill prescriptions, it supports a streamlined process that can make obtaining medications much smoother for patients.

Dos and Don'ts

When filling out the Cigna Home Delivery form, it's important to follow certain guidelines to ensure that your prescription order is processed efficiently. Below are ten dos and don'ts to keep in mind.

  • Do use BLUE or BLACK ink when completing the form to ensure clarity.
  • Don't forget to include all necessary personal information, such as the cardholder's name and contact details.
  • Do fill in the applicable ovals completely to avoid any confusion.
  • Don't leave the allergy section blank; this may delay your order if not completed.
  • Do provide accurate shipping information, making sure to specify any special shipping needs.
  • Don't neglect to include a payment method; orders cannot be processed without payment information.
  • Do double-check that prescription numbers and details are correctly filled in.
  • Don't forget to write your Cigna ID on the back of each new prescription submitted.
  • Do make sure to sign the form where required to authorize payment deductions.
  • Don't fail to call or check the website if you have questions while filling out the form.

Misconceptions

Understanding the Cigna Home Delivery form is essential for proper medication management. Here are eight common misconceptions associated with this form:

  • All patients must fill out every section. Some sections may not apply to certain individuals, particularly if they have no allergies or health conditions. Leaving these sections blank indicates no known allergies or previous conditions.
  • Using any color ink is acceptable. The form specifically requires the use of blue or black ink for clarity when filling out information, ensuring proper legibility.
  • Online refills cannot be made. Patients can order their refills online using the website listed on their ID card, reducing the need to submit a paper form for refills.
  • Special shipping costs are optional. Although expedited delivery for refrigerated shipments incurs no additional charges, special shipping methods do have costs that the patient must be prepared to pay.
  • The pharmacy is affiliated only with Cigna Corporation. Cigna Home Delivery Pharmacy operates through various subsidiaries, including Tel-Drug, Inc. and its Pennsylvania counterpart, indicating a broader network.
  • Patients need not provide their insurance information. Accurate completion of the insurance cardholder information is necessary, as it affects payment and billing processes.
  • One signature suffices for multiple prescriptions. Each new prescription submitted must have the patient's birth date and Cigna ID on the back, demonstrating a need for careful organization in the submission process.
  • Credit card payments are not accepted. The form does allow for payment via check, money order, and various credit card options, giving patients the flexibility to choose their preferred method.

By addressing these misconceptions, patients can better understand the Cigna Home Delivery form and ensure they provide the necessary information correctly.

Key takeaways

When utilizing the Cigna Home Delivery form for prescriptions, it's important to follow the guidelines carefully. Here are some key takeaways to keep in mind:

  • Complete Form Accurately: Fill in all sections clearly, using blue or black ink, as instructed. This will help avoid any processing delays.
  • Insurance Information: Provide the cardholder's information along with any alternate phone numbers. This ensures seamless communication regarding your order.
  • Allergies & Health Conditions: New customers must indicate any known allergies or health conditions. Leaving this section blank suggests no known allergies.
  • Shipping Options: Familiarize yourself with the available shipping methods. Refrigerated shipments are expedited at no extra charge, while standard shipping is offered for free.
  • Payment Methods: Payments can be made via check, money order, or credit/debit card. Ensure the total payment amount does not include any credit card payments if using a card.
  • Refills and New Prescriptions: Clearly print the prescription numbers and relevant details for all medications. Make sure to write the date of birth and Cigna ID on the back of each new prescription.
  • Generic Substitutions: If you prefer brand-name medications, indicate this clearly. Note that choosing "Brand Only" may incur higher costs.
  • Contact Information: If any questions arise, utilize the helpline provided or visit the Cigna website for more assistance. Customer support is available for guidance.