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The Chase Ucard form serves as an essential tool for individuals receiving benefits through various programs, such as food stamps, child care, and employment training. Understanding how to activate and effectively use the card can make a significant difference in managing your benefits. Activation is simple: just go online, pick a secure 4-digit PIN, and sign the back of your card to ensure it's ready for transactions. Once activated, cardholders have access to their balance and transaction history through the designated website, allowing for clear tracking of funds. Additionally, the card can be used for a range of purchases, from groceries to bill payments, enhancing convenience and flexibility. Keep in mind the specific instructions for using food stamp benefits and the need to select the correct option at the merchant's terminal. Whether you need to get cash, make purchases online, or pay bills, the Chase Ucard offers various options to match your needs. It’s crucial to remain aware of your balance and avoid fees by understanding when funds may be deducted or removed for inactivity. Overall, the Chase Ucard form simplifies the management of benefits, putting control into your hands while ensuring compliance with regulations.

Form Sample

HOW TO ACTIVATE YOUR CARD

Before you can use your card, you must activate it, select a 4-digit Personal Identiication Number (PIN) and sign the back.

1. GO ONLINE

2. SELECT A PIN

3. SIGN THE BACK

This guide provides information about using your Utah UCardSM.

For easy access to your balance,

transaction history and other information, visit

www.ucard.chase.com

Logon to www.ucard. chase.com by entering your 16-digit card number

If you do not have internet access, call the Customer Service phone number on the back of your card

• You must select a 4-digit

• Be sure to sign the back

Personal Identiication

of your card

Number (PIN) for your card

• Your card may not be

 

• Choose a 4-digit number

accepted if you do not

that is easy for you to

sign the back

remember but hard for

 

others to guess

 

IF YOU RECEIVE FOOD STAMP BENEFITS...

Once you have activated your card, you can use it to buy food. Look for the Quest logo:

DO YOU RECEIVE MULTIPLE BENEFIT/PAYMENTS?

BUYING GROCERIESMANUAL TRANSACTIONS

USING YOUR

If you receive multiple beneit/payment types on your

BENEFITS ILLEGALLY

• Select “EBT” on the

• If the store’s terminal is not

• Intentional misuse of your

merchant’s terminal and

working, you can still use

card and/or beneits is a

enter your 4-digit PIN

your Food Stamp beneits to

federal crime

• Tell the cashier you want

buy food

 

 

 

 

 

• You could be disqualiied from

• The cashier will total your

to use your Food Stamp

the beneit program and may

beneits

groceries and ill out a form

be prosecuted if you use your

• Keep your receipt — it shows

• Sign the form and keep a

card for illegal purposes

 

your Food Stamp account

copy as your receipt

 

 

 

 

balance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

J.P. MORGAN OFFLINE SNAP VOUCHER

No.

 

 

 

 

 

 

 

Important! Vouchers must be entered or cleared on the

 

 

 

 

 

 

 

 

 

 

POS device (or mailed within 10 days if non-electronic)

 

Trans. Date/Time

 

Approval Number

 

 

 

 

 

 

within 15 days of the sale or funds will not be reimbursed.

 

 

 

 

 

 

 

 

 

Card Number:

 

 

Store FNS Number

Purchase Amount

 

 

 

 

 

 

 

 

 

 

Purchase Refund

 

 

 

 

 

 

 

 

Merchant ID _________________________________________________

 

 

 

 

 

 

 

 

Print Store Name _____________________________________________

 

 

 

 

 

Print Cardholder Name

 

 

Store Address ________________________________________________

 

 

 

 

 

 

 

 

Store City/State/Zip Code _______________________________________

 

 

 

 

 

Cardholder Signature

Date

 

 

 

 

 

 

In signing this voucher, I believe that SNAP funds

 

Store Supervisor/Clerk Signature __________________________________

 

 

 

 

 

are available for the full amount of this transaction.

 

SNAP regulations prohibit representation of this voucher by

 

 

 

 

 

This voucher will be rejected if information

merchant if voice authorization was denied.

 

 

 

 

 

in this section has been altered.

Date Entered

Operator’s Initials _____________

 

 

 

 

 

White – Client/Customer Copy; Yellow – Merchant Copy; Pink – Non-Electronic Retailer Mail-In Copy to Retail and Field Support

 

 

 

 

INC11667

SNAP - Supplemental Nutrition Assistance Program

 

 

 

 

 

 

 

 

NOTE: Electronic Retailers to Retain the Pink copy

 

 

 

 

 

 

 

 

J.P. Morgan Retail and Field Support • P.O. Box 30078 • Tampa, FL 33630-3078

 

 

IF YOU RECEIVE CHILD CARE OR

EMPLOYMENT & TRAINING (E&T) FUNDS...

Once you have activated your card, you can use it to pay an approved provider.

CHILD CARE — POS

E&T — POS

CHILD CARE/E&T — IVR

• Select “Provider Payment” or

If you select “Credit”:

• Call the Customer Service

“Cash Payment” on the

You do not need to enter

phone number on the back

provider’s terminal and slide

your 4-digit PIN

of your card

your card

If you select “Debit”: You

• Select the option to pay

 

• Enter your 4-digit PIN and

must enter your 4-digit PIN

your provider

the amount you want to pay

• If you do not have

• Enter the provider ID and

 

• Keep your receipt — it shows

enough E&T funds for the

the amount you want to pay

your Child Care and Cash

transaction, your Support

• Write down your payment

balance (if applicable)

Funds or Cash Account will

conirmation number

 

be used for the difference

 

 

UCard, certain funds may automatically be used to cover the difference when you attempt to make a purchase without having enough funds in a particular account.

For example, say you receive Employment & Training (E&T) Funds and also Support Funds. The balance in your E&T account is $10.00 and you try to make an E&T purchase that costs $15.00.

Instead of denying your transaction, UCard will automatically check the balance in your Support Funds and, if available, funds will be taken out of that account to pay the difference.

Use this chart to help you understand the order in which funds will be used for various transactions:

If you do not have

This is what

enough funds in this

will happen...

account to pay for

 

your transaction...

 

Food Stamps

Transaction will be denied

Child Care

Transaction will be denied

Employment &

If you also receive

Training

Support Funds: Funds will

 

 

 

be taken out of your Support

 

 

 

 

 

 

Funds account to make up

 

 

 

the difference

 

 

 

If you also receive Cash

 

 

 

Payments: Funds will be

 

 

 

taken out of your Cash

 

 

 

Payments account to make

 

 

 

up the difference

Support Funds

If you also receive Cash

 

 

 

Payments: Funds will be

 

 

 

 

 

 

taken out of your Cash

 

 

 

Payments account to make

 

 

 

up the difference

Cash Payments

Transaction will be denied

IF YOU RECEIVE SUPPORT FUNDS OR CASH PAYMENTS (INCLUDING UI)...

Once you have activated your card, you can use it to get cash and make purchases.

GETTING CASH BACK

MAKING PURCHASESUSING YOUR CARD ONLINE GETTING CASH AT AN ATM GETTING CASH AT A BANK WITH A PURCHASE

If you select “Credit”: You do not need to enter your 4-digit PIN

If you select “Debit”: You must enter your 4-digit PIN

Select “Debit” on the merchant’s terminal and enter your 4-digit PIN

Select “Cash Back” and enter the amount of cash you want

Pay your cellphone and other bills online with your card

Make online purchases with your card at merchant websites

Enter your card number, expiration date and security code (from the back of your card)

Insert your card and enter your 4-digit PIN

Select “Withdraw” from “Checking” or “Savings”

Enter the amount of cash you want; most ATMs give only $20 bills ($20, $40, $100, etc.)

You may be charged a fee

Visit any bank or credit union; you do not need to have an account at that bank

Ask the teller for a “cash advance” from your card and the amount

Get cash up to the balance available on your card

You may be charged a fee

+

HOW TO CHECK YOUR BALANCE

Before using your card, it’s important to know how much money is on your card. You must have enough money to pay for your transaction plus any fees.

FREQUENTLY ASKED QUESTIONS

What are Deposit Notiication Alerts?

ONLINE

Check your balance(s) and get your monthly account statements for FREE at www.ucard.chase.com

If you have a cash account, you can choose to receive a paper statement (fee may apply); see the Self-Service page online or call Customer Service

ACCOUNT ALERTS

BY PHONE

• Automatic alerts will let you

• Call the Customer Service

know when a deposit has

phone number on the

been made and your new

back of your card

available balance

• You will hear your

 

• Visit www.ucard.chase.com

balance(s) after you have

or call Customer Service to

entered your security

sign-up for FREE Automatic

information

Account Alerts via text, email

 

or voice message

 

With Deposit Notiication Alerts, you can get an automatic text, email or phone message whenever funds are added to your UCard account. In addition to providing the speciic deposit amount and date, this alert will also include your available account balance. To sign up for Deposit Notiication Alerts, logon to www.ucard.chase. com or call Customer Service.

What if there is an incorrect food stamp transaction on my account?

When a retailer is paid either too much or too little from your UCard food stamp account due to a computer system problem, a correction may be made to your balance. This correction could impact your current or next month’s balance. You will be mailed an adjustment notice of the correction if it reduces your balance. If you notice an incorrect transaction on your account, call Customer Service.

HOW TO MANAGE YOUR DEPOSITS

It’s important to know when you receive your deposits and how much you have on your card.

What happens if I don’t use all my funds?

Your balance at the end of the month is carried over to the next month. You should access your account on a regular basis. Do not go for long periods of time without

DEPOSITS

Deposit dates vary depending on the type of payment(s) you receive

See the Deposit Issuance Schedule that came with your card

Unused funds are carried over to the next month

KNOW YOUR BALANCE

Logon to www.ucard. chase.com, or

Sign up for Deposit Notiication Alerts (see Frequently Asked Questions), or

For Food Stamps, check your last receipt, or

Call Customer Service

AVOID FEES

There may be fees for using your card in certain situations

See the Card Fees that came with your card

There is never a fee for using Food Stamp or Child Care beneits

There is also never a fee for making purchases at a store or a provider

using your account.

Food Stamp and/or Cash payments that have not been accessed for 365 days will be removed from your account.

Child Care beneits that have not been accessed for 90 days will be removed from your account.

Employment and Training funds that have not been accessed for 120 days will be removed from your account.

FEES

HOW TO KEEP YOUR CARD AND PIN SAFE

Your card and PIN are the keys to getting your deposits. If someone gets your card and knows your PIN, they could use all your funds — and those funds will not be replaced.

CARD CARE

PIN SAFETY

CARD/PIN REPLACEMENT

• Keep your card in a safe

• Do not write your PIN on your

• If your card is lost, stolen

place, like your wallet or purse

card or on anything you keep

or damaged logon to www.

• Do not get your card dirty

with your card

ucard.chase.com (or call

 

Customer Service) to order

• Keep your card away from

• NEVER tell your PIN to anyone

a new one

 

magnets and electronics

• Do not try to guess your PIN;

• If you forget your PIN or

• Do not leave your card in

if you enter it wrong four times,

want to change it, logon to

direct sunlight

your card will be locked until

www.ucard.chase.com

 

midnight Mountain Time

 

(or call Chase Customer

 

 

 

 

Service) to select a new one

HOW TO PAY BILLS WITH YOUR CARD

If you get cash payments, you can pay your cellphone, utilities and other bills with your card.

BY PHONE

ONLINE — COMPANY WEBSITE

ONLINE — UCARD

• Call the company you are

• Visit the website of the

• Online bill pay is only available

paying and ask to pay your

company you are paying

for Support Funds and Cash

bill with your card

and pay your bill with

accounts

• You will be asked to provide

your card

• Visit www.ucard.chase.com to

 

your card number, expiration

• Enter your card number,

enroll in Online Bill Pay and set-

date and the 3-digit security

expiration date and the

up your list of companies to pay

code (from the back of

3-digit security code (from

• Schedule payments with just

your card)

the back of your card)

a few clicks

 

 

 

 

• You will be charged a small fee

 

 

for each bill payment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is the difference between a transaction fee and an ATM surcharge?

An ATM surcharge is a fee charged by the ATM owner and the amount varies by owner. There is no surcharge at any Chase ATM in the U.S. Chase may charge a transaction fee for ATM withdrawals. Please see the Fees for Using Your Card on the letter your card was attached to in this package.

What if I enter the wrong PIN or forget my PIN?

Do not try to guess your PIN. For your security, your card will be locked after four incorrect PIN entries and you will not be able to use it until after midnight Mountain Time.

If you forget your PIN, call Chase Customer Service to select a new one.

What should I do if I lose or damage my card?

If your card is lost, stolen or damaged, go online or call Chase Customer Service right away to protect your money and request a new card.

SAFETY TIPS

At ATMs, be alert for lights not working, anyone loitering nearby or shadowed areas where someone might hide; consider coming back later if you notice anything or anybody suspicious.

Avoid scams — Chase will never contact you via e-mail or text message for personal information about your account (PIN, social security number, etc.). If you ever get a message asking for this information, do not reply.

www.ucard.chase.com

1-866-330-6828

USDA is an equal opportunity provider and employer.

© 2012 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC.

Document Specifications

Fact Name Fact Description
Card Activation Steps To use your Chase Ucard, it must first be activated. You can do this online or by calling customer service. Remember to choose a 4-digit PIN and sign the back of your card.
Food Stamp Usage If you receive food stamp benefits, after activating your card, you can use it to buy eligible groceries. Ensure to inform the cashier that you wish to use your Food Stamp benefits during checkout.
Child Care and E&T Payments Once activated, your Ucard enables you to pay approved providers using Child Care or Employment & Training (E&T) funds by selecting proper payment options on the provider's terminal.
Services Available Check balances, manage deposits, and set up notifications via the website. Keep your card and PIN secure to prevent unauthorized access to your funds.

Steps to Filling Out Chase Ucard

Using a Chase UCard is a straightforward process, but first, it's essential to correctly fill out the activation form. Activating your card is the first step to using your benefits effectively. Here’s how to fill out the Chase UCard form so you can start managing your funds with ease.

  1. Go online: Navigate to www.ucard.chase.com.
  2. Enter card number: Type in the 16-digit number located on the front of your card.
  3. Select a PIN: Choose a 4-digit Personal Identification Number that is easy for you to remember but hard for others to guess.
  4. Sign the back of your card: Use a pen to sign your name on the designated area, which is important for your card’s usage and validation.
  5. Contact customer service if needed: If you don't have internet access, call the customer service number found on the back of the card for assistance.

After following these steps, you will be ready to activate your card, set your PIN, and officially begin using it for your transactions and benefit payments. Understanding the proper use of your UCard will enhance your financial experience and help you manage your resources effectively.

More About Chase Ucard

What is the Chase UCard?

The Chase UCard is a prepaid card designed for individuals receiving benefits such as food stamps, cash payments, child care funds, or employment and training funds. This card allows easy access to your funds, making it convenient to make purchases or withdraw cash. You will need to activate the card and select a Personal Identification Number (PIN) before using it.

How do I activate my Chase UCard?

To activate your Chase UCard, go online by visiting www.ucard.chase.com. Enter your 16-digit card number, and follow the prompts to select a 4-digit PIN. Don’t forget to sign the back of your card as well. If you do not have internet access, you can activate your card by calling the Customer Service number found on the back of your card.

Can I use my card for grocery purchases?

Yes, once your card is activated, you can use it to purchase groceries. Look for the Quest logo at participating stores that accept food stamp benefits. When ready to pay, simply select “EBT” on the merchant’s terminal and enter your 4-digit PIN. Make sure to keep your receipt, as it will show your account balance and transaction details.

What should I do if there is an incorrect transaction on my food stamp account?

If you notice an incorrect transaction due to an error at a retailer, it may affect your balance. You will receive a notice if there is a correction that reduces your balance. For any discrepancies or concerns, it’s best to call Customer Service for further assistance.

How can I check my balance?

You can check your balance by visiting www.ucard.chase.com. Additionally, you can call Customer Service for up-to-date information regarding your balance. Consider signing up for Deposit Notification Alerts, which provide automatic updates when funds are added to your account.

What steps should I take if I lose my card?

If your card is lost, stolen, or damaged, it’s crucial to act quickly. Go online to www.ucard.chase.com or call Customer Service immediately to report the issue. This will help protect your funds and allow you to request a replacement card.

Are there fees associated with using the UCard?

Yes, there may be fees for certain transactions, which vary based on how you use your card. However, there are no fees for using your card for food stamp or child care benefits. For a detailed list of fees, refer to the Card Fees document that comes with your card.

Common mistakes

  1. Incorrect PIN Selection: Many users select a PIN that is too simple or easily guessed, such as “1234” or “0000.” Choose a unique 4-digit number that is memorable yet difficult for others to guess.

  2. Unsigned Card: Some individuals forget to sign the back of their card. Without a signature, the card may be deemed invalid during verification processes.

  3. Failure to Activate: Individuals often overlook the activation step. Remember, your card must be activated before use. This includes selecting a PIN and signing the back.

  4. Providing Incorrect Information: Users occasionally input wrong personal details such as name or address when applying for the card. Verify all information for accuracy.

  5. Forgetting Account Options: The form offers various payment options. Some users forget to choose between “Provider Payment” or “Cash Payment,” leading to confusion at the point of sale.

  6. Not Keeping Receipts: It’s common for individuals to not save their transaction receipts. Keeping records is vital for tracking balances and verifying transactions.

  7. Ignoring Security Alerts: Failing to sign up for alerts can result in missed notifications about deposits or transactions. This may lead to an unexpected account balance.

  8. Using Outdated Procedures: Users might use old procedures for transactions instead of the latest specified methods. Always refer to the most recent instructions provided.

  9. Failing to Monitor Balance: Regularly checking the account balance is crucial. Users must ensure they have adequate funds to cover transactions plus any fees.

  10. Neglecting Card Safety: Some neglect to protect their card and PIN adequately. Always store your card securely and avoid sharing your PIN with anyone.

Documents used along the form

The Chase UCard serves as a vital tool for individuals receiving various government benefits, such as food stamps and cash assistance. When navigating this system, you may encounter several other important documents that help facilitate the use and management of these benefits. Below are five forms you may also need to familiarize yourself with.

  • SNAP Voucher: This document is utilized when purchasing eligible food items using SNAP benefits at participating retailers. It requires the store to input transaction details and is divided into copies for the client, merchant, and retailer's records.
  • Self-Service Page: An online platform allowing cardholders to check their balances, transaction history, and statements. It is also where users can manage account alerts regarding deposits and fund availability.
  • Deposit Notification Alerts: Alerts that notify cardholders when new funds have been added to their account. These notifications can be sent through text messages, emails, or phone calls, helping recipients stay informed about their available balances in real time.
  • Child Care Payment Form: This form is used specifically for processing payments to child care providers. Cardholders can select a provider and enter the payment amount either through a terminal or by phone, ensuring proper documentation of the transaction.
  • Transaction Fee Disclosure: This document outlines the fees associated with card use, clarifying differences between transaction fees and ATM surcharges. Understanding this information is crucial for managing funds effectively and avoiding unexpected charges.

Understanding these related forms and documents is essential for effectively managing your benefits through the Chase UCard system. Each item plays a specific role in ensuring access to funds and maintaining proper financial records, ultimately aiding recipients in making the most of their assistance programs.

Similar forms

The Chase UCard form shares similarities with bank ATM withdrawal slips. Both documents facilitate cash transactions but in different settings. While the UCard form guides users through activating and utilizing the card, the ATM withdrawal slip confirms the amount withdrawn from the account. Users must provide their PIN on both platforms, ensuring a secure transaction. Additionally, both documents often allow for various transaction options, whether it's obtaining cash from an ATM or making purchases directly with the card.

Another comparable document is the Electronic Benefits Transfer (EBT) transaction receipt. Like the UCard form, EBT receipts serve as proof of benefits used for purchases. Both rely on similar activation processes and PIN entries. EBT recipients must also follow specific guidelines while making purchases, just as UCard users do. Both documents also emphasize the importance of safeguarding funds and warn against misuse of benefits.

The SNAP Application Confirmation is another document that relates closely to the Chase UCard form. Both documents aim to provide clarity surrounding benefits, including how to access them. The SNAP application confirms enrollment in the program, while the Chase UCard form instructs recipients on how to use those benefits. Both documents require careful attention to details, like entering correct PINs and properly selecting the type of transaction.

A Purchase Order (PO) is similarly structured to the Chase UCard form. Both provide a framework for making approved purchases and require specific details, such as itemized lists or card signatures. The Chase UCard form includes methods for tracking funds while a Purchase Order may require approval before funds are disbursed. Thus, both documents serve as vital checkpoints to manage expenses and ensure compliance with specified guidelines.

The Monthly Account Statement often accompanies a Chase UCard, displaying transaction history and balances. Like the UCard form, it helps users track spending and account status. These statements may provide insights into when deposits are made and how funds are utilized, serving a function similar to the UCard's functions of balance checks and transaction overview. Both documents aim to foster financial awareness and proper management of resources.

Direct Deposit Forms are also similar to the Chase UCard form, with both serving as mechanisms for receiving funds. Direct deposit forms handle the setup for electronically receiving payments, while the UCard guides users on managing and activating the card. Both require accurate information submission to ensure timely and correct access to funds. These forms emphasize security and proper handling of sensitive information to protect users’ financial interests.

Finally, the Customer Service FAQ documents also resemble the Chase UCard form. Both aim to educate users on the proper use of resources and how to resolve issues. The FAQs may clarify aspects related to transactions and card activation, just like the Chase UCard form presents instructions for these processes. Both serve as crucial resources empowering users to navigate their financial benefits without ambiguity.

Dos and Don'ts

When filling out the Chase UCard form, keep the following tips in mind:

  • Always provide accurate information to avoid delays in processing.
  • Sign the back of your card as soon as you receive it.
  • Choose a 4-digit Personal Identification Number (PIN) that is memorable yet secure.
  • Make sure you have access to the website or Customer Service for any questions.
  • Keep your card away from magnets and electronics to prevent damage.
  • Do not share your PIN with anyone for your own safety.

Additionally, here are a few things to avoid:

  • Do not leave your card in direct sunlight, as it can damage the card.
  • Avoid using easily guessable PINs, such as birthdays or simple sequences.
  • Do not attempt to guess your PIN; this could lock your card.
  • Steer clear of writing down your PIN in any accessible place.
  • Do not ignore the importance of keeping receipts for your transactions.
  • Refrain from using the card for illegal purposes, as this can lead to severe penalties.

Misconceptions

Understanding the Chase Ucard can be confusing, and there are several misconceptions about it. Here are five common misunderstandings that people often have:

  1. You don't need to activate your card before using it. This is false. Before you can use your Chase Ucard, you must activate it, select a 4-digit PIN, and sign the back of the card.
  2. Your card automatically accepts all types of payments. Not quite. You need to choose the correct option on the terminal, such as "EBT" for food stamp purchases, to ensure the transaction processes correctly.
  3. Once loaded, funds cannot be transferred between accounts. This is incorrect. The card is designed to automatically use available funds from different types of assistance if you don’t have enough in one account, helping to complete your transaction.
  4. Fees will always apply when using the card. In reality, there are no fees for transactions made using Food Stamp or Child Care benefits, as well as for other purchases at stores or approved providers.
  5. If I lose my card, I can just keep using it. This is not true. You should report a lost or stolen card immediately to prevent unauthorized use and request a replacement.

By understanding these misconceptions, you can effectively manage your Chase Ucard and make the most out of its features.

Key takeaways

Here are four key takeaways about filling out and using the Chase UCard form:

  • Activation is essential: You must activate your card before use, which involves selecting a 4-digit Personal Identification Number (PIN) and signing the back of the card.
  • Use online resources: Access your balance and transaction history easily by visiting www.ucard.chase.com. If you lack internet access, you can call the Customer Service number on the back of your card.
  • Legal compliance is important: Misusing your card for illegal purposes could result in disqualification from benefit programs and potential prosecution. Always use your benefits properly.
  • Keep records: Retain receipts for your transactions as they provide proof of your Food Stamp balance and other payments, helping you track your spending effectively.