What is the purpose of the Change PCP Amerigroup form?
This form is used to request a change in your primary care provider (PCP). Your PCP is essential for managing your health care needs. If you're unhappy with your current provider or wish to switch for any reason, filling out this form is the first step in the process.
How long does it take to process the Change PCP request?
Once you submit the form, it typically takes between 24 to 72 hours for your request to be processed. If you need to change your provider urgently, it’s recommended to call Member Services directly at 1-800-600-4441 (TTY 711) for immediate assistance.
What information do I need to provide on the form?
You will need to provide your full name, date of birth, and ID numbers, along with your new PCP's details, such as name, phone number, and address. If you are a guardian submitting the request for a minor, your name will also be necessary.
Can someone else fill out the form on my behalf?
Yes, a legal guardian or responsible party can fill out the form if the member is under the age of 18. Be sure to include the guardian’s name and signature in the appropriate sections.
What reasons can I provide for changing my PCP?
Common reasons for reassignment include relocation, dissatisfaction with the current provider, or issues with appointment availability. Be sure to specify any details that may help in processing the request effectively.
How do I submit the form once it is completed?
The completed form should be faxed to 1-866-840-4993. Make sure every section is filled out properly before submission, as incomplete forms will not be processed.
What happens after I submit my request?
After submission, you will receive confirmation of your request. You can follow up with Member Services if you do not hear back within the specified processing time.
Is there a specific format required for providing the new provider’s information?
To ensure that your request is processed without delay, you must provide complete and accurate details regarding your new PCP, including their name, contact information, and provider ID number, if available. Accurate information helps avoid any potential issues in reassignment.